What is your cancellation policy?

Any cancellation must be initiated by phone call to BESTVANCOUVERTOURS.COM office at +1 604 229 1626 OR by email to sales@bestvancouvertours.com. We will acknowledge your cancellation by email. BESTVANCOUVERTOURS.COM is not responsible for any incidental expenses you may have incurred as a result of the purchase of your tour such as visas, non-refundable flights or loss of enjoyment, etc. Please note that no refunds are available once services have commenced. If a confirmed booking is cancelled the following charges may be applied:

  • If cancelled 72 hours prior to tour commencement no charge is applied.
  • If cancelled within 72 hours of tour commencement no refunds are available.