TERMS AND CONDITIONS

BESTVANCOUVERTOURS.COM is an online service providing different kinds of tours in Canada and enabling users to find, book and purchase a tour product online.

We have designed a convenient system that allows you to make a reservation and pay for it online. When you book a tour and proceed to payment, BESTVANCOUVERTOURS.COM collects your payment or in some cases authorizes your credit card for the services to be confirmed.

BESTVANCOUVERTOURS.COM accepts the following credit cards: MasterCard, Visa, American Express. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation.

Prices are per group, unless specified otherwise. Prices are in Canadian Dollar and include all applicable taxes. Price quotations are subject to change without notice until a booking has been confirmed.

Gratuities to tour drivers and guides are not included.

Depending on weather conditions, traffic and road maintenance, all tours are subject to change without notice.

By booking a tour at BESTVANCOUVERTOURS.COM you agree that our team members are allowed to take photos of tourist groups during a tour and use them on our website or in social media resources. Please contact us at sales@bestvancouvertours.com if you would not like your photo to be used.

CANCELLATION POLICY

Any cancellation must be initiated by phone call to BESTVANCOUVERTOURS.COM office by email to sales@bestvancouvertours.com or at +1-604-229-1626. We will acknowledge your cancellation by email.

BESTVANCOUVERTOURS.COM is not responsible for any incidental expenses you may have incurred as a result of the purchase of your tour such as visas, non-refundable flights or loss of enjoyment, etc.

Please note that no refunds are available once services have commenced.

If a confirmed booking is cancelled the following charges may be applied:

 - If cancelled 72 hours prior to tour commencement no charge is applied,

 - If cancelled within 72 hours of tour commencement no refunds are available.

Please contact us at sales@bestvancouvertours.com if you have any questions about our cancellation policy.